Privacy Policy
This Privacy Policy describes how titanattachmentpro.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@titanattachmentpro.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
Purpose of collection: To assist you with inquiries, troubleshoot issues, provide product support, and improve our customer service.
Source of collection: Collected directly from you when you contact us by phone, email, or via our website forms.
Disclosure for a business purpose: May be shared with our customer support software provider, shipping carriers, or the product manufacturer when needed to resolve your request.
Personal Information collected: Name, contact information (email, phone), order details, and any other information you choose to provide that is relevant to your request.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We do not sell or rent your personal information to third parties.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
We use Shopify Audiences to help us show ads on other websites with our advertising partners. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences.
You can opt out of targeted advertising by:
Google: https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
Your consent
The performance of the contract between you and the Site
Compliance with our legal obligations
To protect your vital interests
To perform a task carried out in the public interest
For our legitimate interests, which do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud, including:
Temporary blacklist of IP addresses associated with repeated failed transactions
Temporary blacklist of credit cards associated with blacklisted IP addresses
Your Rights
GDPR: If you are a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. Contact us to exercise these rights.
CCPA: If you are a California resident, you have the right to know, port, correct, update, or erase your Personal Information. Contact us to exercise these rights.
Cookies
We use cookies to optimize your browsing experience. For more information on the cookies we use and how to control them, visit: https://www.allaboutcookies.org/
Do Not Track
We do not alter our data collection practices when a Do Not Track signal is detected due to the lack of an industry standard response.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons.
Complaints
To lodge a complaint, contact us at the email above. You may also contact your local data protection authority.
Contact Us
Business Name: Titan Attachment Pro
Phone: (432) 237-3507
Email: support@titanattachmentpro.com
Hours: Monday – Friday, 9 AM to 5 PM CST